Microsoft has provided a tool to check the Kinect sensor connections and performance. Learn how to use it here.
Important: This article refers to the Styku S100 model scanner. To determine which model scanner you own please view the following article: https://www.styku.com/help/search/which-styku-scanner-do-i-have
Step 1 : Download and install the Kinect Configuration Verifier tool. You can download it from this link:
Once downloaded, run the installer by double-clicking the file to install the tool.
Step 2 : Run the Kinect Configuration Verifier. Open the Windows Start Menu, and type "Kinect Configuration Verifier". The software will appear at the top of the list. Choose that option to run the tool.
Step 3 : If your sensor is not being detected, the tool will show a red X by the Kinect Connected option. Make sure your sensor is plugged into a USB 3.0 port and has power. When the sensor is detected, the Kinect Connected option will show a green check mark.