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Help Center
  • Styku
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FAQ
  • FAQ
    • Scanning
    • Sensor
  • Troubleshooting
    • Reports
    • Scanning Errors
    • Measurement Quality
    • Profile Info and Scan Data
    • Contact Styku Service
    • Replacement Parts
    • S400
    • Computer
    • Turntable
    • S100 Sensor
  • How to Use the Styku Software
    • The Health Tab
    • Reports and Sharing
    • The Fitness Tab
    • Showing Progress
    • Navigating the 3D View
    • Open Profile
    • Profiles and Scans
  • Measurements
    • Circumference Measurements
    • Body Composition
    • Progress Measurements
  • Software Update
    • Version 4.1
    • Version 4.3
    • Version 4.4
  • Configuring Settings and Features
    • Software Language, Updates and Display
    • Marketing
    • Styku AI and Styku Phoenix
    • Scanner Hardware
    • Measurements and Units
    • Account and Privacy Controls
    • Turntable Settings
    • Reports and Sharing
  • How to Scan
    • Scan Options
    • Clothing Requirements
    • Scan Posture
  • Getting Started
    • Installing the Styku Software
    • Account Creation
    • License Key
    • Set Up Your Scanner
    • Onboarding Overview
    • Preparing for launch
  • Warranty
      Back to home
      1. Help Center
      2. FAQ
      • FAQ
        • Scanning
        • Sensor
      • Troubleshooting
        • Reports
        • Scanning Errors
        • Measurement Quality
        • Profile Info and Scan Data
        • Contact Styku Service
        • Replacement Parts
        • S400
        • Computer
        • Turntable
        • S100 Sensor
      • How to Use the Styku Software
        • The Health Tab
        • Reports and Sharing
        • The Fitness Tab
        • Showing Progress
        • Navigating the 3D View
        • Open Profile
        • Profiles and Scans
      • Measurements
        • Circumference Measurements
        • Body Composition
        • Progress Measurements
      • Software Update
        • Version 4.1
        • Version 4.3
        • Version 4.4
      • Configuring Settings and Features
        • Software Language, Updates and Display
        • Marketing
        • Styku AI and Styku Phoenix
        • Scanner Hardware
        • Measurements and Units
        • Account and Privacy Controls
        • Turntable Settings
        • Reports and Sharing
      • How to Scan
        • Scan Options
        • Clothing Requirements
        • Scan Posture
      • Getting Started
        • Installing the Styku Software
        • Account Creation
        • License Key
        • Set Up Your Scanner
        • Onboarding Overview
        • Preparing for launch
      • Warranty

      FAQ

      • How do I update my subscription payment or billing information? How do I view invoices?
      • Do you have referral program?
      • How do I put my Styku tower inside the Travel Kit?
      • I scanned someone in the wrong profile can I move the scan to the correct one?
      • Which Styku model do I have?
      • Why do I need a back wall?
      • Why do the arms in the scan look skinny or why are they cut off? Why does the face look disfigured?
      • Why does the turntable spin past 360 degrees? Is this normal?
      • Scan doesn't complete, receive error message saying couldn't see feet
      • A scan is missing from my list of profiles.
      • How is the data saved? Do I need to back up my scans?

      Scanning

      • What is the difference between the different Styku scanner models?
      • Do you have a release of liability waiver I could have my customers sign before scanning?

      Sensor

      • How do the Styku sensors capture the body in 3D?
      • Is the sensor harmful or invasive? Can people with pacemakers be scanned? Can I scan pregnant people?
      Styku Help Center
      • Styku
      • Contact us
      • Go to Customer Portal
      • Sign in