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Collections

Training Program for Collections Agents

Collections Agents

The Course Descriptor

This course can be used to walk through how to pull unpaid accounts, how to determine the amount unpaid, how to update the payment method and how to collect on past due or cancelled amounts.

How to Pull Past Due Information
Organizing the data from the excel sheet
Determining How Many Past Due Payments there are
Charging Past Due Amounts
Forgiving past due amount
What to do if someone wants to cancel - software
What to do if someone wants to cancel - Lease

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