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Collections

Training Program for Collections Agents

Charging Past Due Amounts

1. Go to the customers page in Stripe

 

 

2. Click on the Unpaid Subscription

 

 

3. Scroll down to the invoices associated with the subscription

 

 

4. Click into the invoice that are failed or drafts

 

 

5. Click retry charge with the updated payments method

 

 

6. Continue to charge any other failed or draft invoices