Turntable
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      1. Styku Knowledge Base
      2. Troubleshooting
      3. Turntable

      Turntable has weight scale, but no weight detected

      The turntable connection can be reset by performing the procedures outlined below

      Step 1 :Close the application if open

       

      Screenshot (22)

       

      Step 2 :Reset the connection by unplugging the USB and power. Then plug the USB back in first, then connect the power.

       

      Unplug replug

       

      Step 3 :Reopen the application and check the weight. If the weight is taken issue is resolved. To recalibrate please see How do I calibrate the turntable weight scale?

      Step 4 : If the issue persists, please contact us.