- Styku Knowledge Base
- Troubleshooting
- Turntable
Turntable has weight scale, but no weight detected
The turntable connection can be reset by performing the procedures outlined below
Step 1 :Close the application if open
![Screenshot (22)](https://www.styku.com/hubfs/Screenshot%20(22).png)
Step 2 :Reset the connection by unplugging the USB and power. Then plug the USB back in first, then connect the power.
![Unplug replug](https://www.styku.com/hubfs/Knowledge%20Base/Unplug%20replug.png)