After a software update, my Styku software is no longer showing measurements, and is giving an error. How can I fix this?

Some customers have an older measurement set installed that is no longer compatible with the latest Styku software. Here is how to resolve this issue.

Step 1: Press the Settings button to open the Settings menu.

Settings Tab

Step 2: Choose the "Measurements and Units" option.

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Step 3: Press the Advanced tab.

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Step 4: Log in using your administrator account.

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Step 5: Choose the "Default Measurements" option.

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Step 6: Choose the "Wellness" option to highlight it and select it.

Step 7: Press the "Set Default" button once it is selected.

Step 8: Reload scans to have them measure using this algorithm.

Learn how to open scans into the software here