FAQ

Frequently asked questions about the Styku 3D Body Scanner.

• How is the data saved? Do I need to back up my scans?
• A scan is missing from my list of profiles.
• Scan doesn't complete, receive error message saying couldn't see feet
• Why does the turntable spin past 360 degrees? Is this normal?
• Why do the arms in the scan look skinny or why are they cut off? Why does the face look disfigured?
• Why do I need a back wall?
• Which Styku model do I have?
• I scanned someone in the wrong profile can I move the scan to the correct one?
• How do I put my Styku tower inside the Travel Kit?
• Do you have referral program?
• How do I update my subscription payment or billing information? How do I view invoices?
• What is the Dimension and Weight of the Styku Scanner and Turntable
• Understanding the Fat Loss Calculator
• Does Styku Measure Bone Density?