Customer agrees to this Agreement by signing or accepting an Order Form that references it, including by accepting the terms on or paying a Styku invoice, or by accepting the Styku software end user license agreement ("EULA"). Styku records the version accepted and the date of acceptance.
This Master Service Agreement ("Agreement") is between Styku LLC, a California limited liability company ("Styku"), and the business named on the Order Form ("Customer"). It governs Customer's acquisition of a Styku scanning device and Customer's subscription to the Styku software platform.
The Agreement consists of this MSA, the Order Form, Schedule A (Equipment Lease Schedule, if Customer leases the Device), and the Styku Data Processing Addendum at styku.com/dpa. If these conflict, the order of precedence is: Order Form, then Schedule A, then this MSA, then the DPA, except that the DPA controls on data protection. If this Agreement conflicts with the Styku Terms of Service at styku.com/terms or the EULA, this Agreement controls.
Definitions
Customer chooses, via order form, to lease a Styku scanner for a monthly subscription fee. Every Styku hardware lease requires an active Software Plan under Section 2. All lease agreements are governed by Schedule A, below.
Customer subscribes to one Software Plan, Access or Elite, at the price stated on the Order Form. Current list prices and plan features are at styku.com/pricing. Optional module add-ons are billed as stated on the Order Form.
Neither party is liable for indirect, incidental, special, or consequential damages. Each party's total liability is capped at the fees paid or payable by Customer to Styku in the 12 months before the claim. The cap does not apply to Customer's payment obligations, either party's indemnification obligations, or gross negligence or willful misconduct.
Customer shall maintain commercial general liability insurance of at least $1,000,000 per occurrence for as long as it has a Device, and provide a certificate of insurance on request.
Schedule A applies only when Customer selects the Lease on the Order Form. On the leased Device, it controls over the MSA.
A.1 Device and ownership. Styku leases one X2L Device to Customer. Styku keeps title at all times. This is a true lease: there is no purchase or buyout option, and lease payments give Customer no ownership interest. Customer shall keep the Device free of liens and at the installation address on the Order Form.
A.2 Lease fee. The lease fee is $200 per month, billed monthly in advance together with Customer's Software Plan. The Software Plan fee is separate and follows Section 2 of the MSA.
A.3 Trial period. The first 90 days after the Order Form effective date are a trial period. During it, Customer may cancel by written notice and return the Device in good working condition for a full refund of lease and Software Plan fees paid.
A.4 Minimum term. If Customer does not cancel during the trial, the Lease runs for a minimum of 18 months from the Order Form effective date, trial included ("Minimum Term").
A.5 Renewal. After the Minimum Term, the Lease automatically renews month to month at the then-current lease fee. Either party may end it on 30 days' written notice.
A.6 Early termination. If the Lease ends after the trial but before the Minimum Term is complete (by Customer's cancellation, cancellation of its Software Plan, or termination for Customer's breach), Customer owes this fee:
|
Month the Lease ends |
Early termination fee |
|---|---|
|
4–6 |
$2,200 |
|
7–9 |
$1,600 |
|
10–12 |
$1,000 |
|
13–15 |
$400 |
|
16–18 |
$0 |
A.7 Styku Care. Styku Care is included for the whole lease term at no additional cost, while Customer's account is current. Styku will repair or replace a defective Device under the Styku Care terms.
A.8 Care, loss, and damage. Customer shall use the Device as instructed and tell Styku about any damage, malfunction, loss, or theft within 48 hours. Customer bears the risk of loss from delivery until Styku receives the returned Device.
A.9 Return. When the Lease ends, Customer shall return the Device within 10 business days, using the return instructions and shipping label Styku provides.
Any Customer, whatever its Hardware Option or Software Plan, may apply to become a HealthPass provider. Provider enrollment, scan credits, blood test kits, consumer pricing, and any revenue share are governed only by the HealthPass Provider Terms, which Customer accepts separately. This Agreement grants no HealthPass rights or revenue share.
The Device and Platform are not FDA-cleared and are not intended to diagnose, treat, cure, or prevent any disease. They provide wellness information only, not medical advice.