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Why are some features from the Styku Studio V5 training videos missing from my app?

Why are some features from the Styku Studio V5 training videos missing from my app?

Some features shown in Styku Studio V5 training videos have moved to the Styku Mobile App, while others (like the Health Screen) are part of a premium module that may not be included on your plan. Check the sections below to find what you're looking for.

Scan Deletion and Profile Editing

In Styku Studio V5, scan deletion and profile editing are no longer performed directly in the desktop app. There are two ways to handle these actions:

  • End users (people who were scanned) can delete their own scans and edit their own profiles through the Styku Mobile App, available on the Apple App Store and Google Play Store.
  • Administrators who need to make these changes on behalf of a patient or member can contact Styku Support to request a scan deletion or profile edit.

Health Screen (Disease Risk / Chronic Disease Risk Assessment)

The Health Screen tab displays chronic disease risk estimates derived from anthropometric measurements — body shape metrics captured by the 3D scan — compared against an ideal scan profile. This approach is recognized by the World Health Organization (WHO) and the National Institutes of Health (NIH), which identify anthropometric measures such as waist-to-hip ratio as established indicators of chronic disease risk.

Key outputs of the Health Screen include:

  • Chronic disease risk (e.g., cardiovascular disease, metabolic conditions) estimated from body shape metrics
  • Metabolic Syndrome prediction with up to 92% accuracy
  • ALSTI (Appendicular Lean Soft Tissue Index), which measures arm and leg muscle mass relative to height and is a key marker for sarcopenia (age-related muscle loss)

The Health Screen is part of the Health Screen & Prevention module, which is a premium module in Styku Studio V5. It is not included on every plan, so it can appear in training videos without being present in your own app. (It replaces the older inch-loss-based Health module from pre-V5 versions, which is no longer available.)

If you do not see the Health Screen tab in your app, it is because your account does not have the module unlocked. It is available if any of the following apply:

  • You are enrolled as a HealthPass provider.
  • The scan is a HealthPass Preventative Body Scan that your client purchased.
  • You are on the Enterprise software plan.
  • You add the module to Studio V5 for $300/month — available on any plan tier.

To enable the module or confirm your eligibility, log in to the Styku Business Portal at styku.com/portal and contact Styku Support. Once it is enabled, fully close and restart Styku Studio, and the Health Screen tab will appear in your scan results. See Where did the health risk metrics go in Styku Studio V5? for more detail.

You can also learn more about using this feature by completing Module 10 of the Studio V5 Training Course, available in the Styku Business Portal.

What Has Not Changed

  • All body composition measurements and 3D model results are still displayed after every scan.
  • The Settings tab is still available in the app. Navigate to Settings > Account and Privacy to manage your PIN and other account options.

If this resolves your issue, no further action is needed.

If the problem persists, contact support and include: the specific feature name you cannot locate, a description of what you see on screen versus what the training video shows, and your Styku account or business name so Support can review your account settings.

Applies to: Styku Studio V5, all Styku scanner configurations

Related Resources

  • Styku AI Health Screen: Chronic Disease Risk, Metabolic Syndrome, and ALSTI
  • Styku Body Composition Accuracy and Scientific Validation