What training, certification, and marketing resources are available for HealthPass operators?
What training, certification, and marketing resources are available for HealthPass operators?
Overview
Styku provides a set of training, certification, and marketing resources to help HealthPass operators onboard their teams and introduce the service to customers consistently and confidently.
Steps / Details
Staff Training and Certification:
HealthPass Practitioner Course Covers HealthPass messaging, how to communicate the value of preventative screening, how to interpret scan results within the HealthPass framework, and how to transition health insights into constructive conversations about body composition and lifestyle improvements.
Modular Education Resources Short-form reference modules designed for specific staff roles (e.g., front desk, trainers, consultants, sales). Staff can quickly reference specific HealthPass topics as needed.
Where to access: Both resources are available through your Styku and HealthPass business portal and can be assigned to the appropriate team members during onboarding.
Marketing and Promotional Assets:
Asset | Purpose
In-club posters | Best practices for scan preparation; customer-facing awareness
Window clings | Identify your location as a certified HealthPass provider
Staff cheat sheet | Talking points, glossary of key terms, answers to common customer questions
Consumer-facing postcards | Introduce HealthPass to customers; include QR codes for app download or scan booking
- Physical materials will initially be mailed to your location.
- Digital versions will also be available for use on social media, email campaigns, and customer portals.
Notes
- Marketing assets are intended to ensure consistent messaging across all customer touchpoints—review them with your team before launch.
- If you identify gaps in the available materials or have ideas for additional assets that would support your specific business type, contact Styku to share that feedback.
If this resolves your issue, no further action is needed.
If the problem persists, contact support and include: your location name, your business portal login email, and a description of which resource you cannot access.
Applies to: All HealthPass operator locations