What onboarding, training, and support does Styku include with a plan?

Styku Onboarding, Training, and Support

All Styku plans include onboarding assistance, staff training, automated client engagement, and ongoing support. Some features are exclusive to Elite and Enterprise plans.

Styku Academy (All Plans)

• Online Certification Courses with 24/7 access
• Digital Certificates, Quizzes, and Progress Tracking
• Course 1: 13 lessons covering Software Features, Scan Analysis, and Reports
• Course 2: 12 lessons covering Health Assessments and Body Composition

Business Portal (All Plans)

• Unlimited Staff Accounts
• Manage Billing and Licenses
• Access Marketing Kit and Courses
• Shipping Updates

Onboarding and Customer Success (All Plans)

• White Glove Onboarding
• Welcome Webinar
• One-on-one setup with the success team
• Completing your first scan support
• 30-Day Scan Auditing

Dedicated Account Manager

• Access: Not included
• Elite: Included
• Enterprise: Included

Client Engagement — Email Automation (All Plans)

Automated emails are triggered based on client scanning activity:

• 1st Scan Welcome Series: 2 emails highlighting key features
• 2+ Scan Series: 3 emails highlighting Before/After and progress
• Mobile App download links included throughout
• Reminder Series: Reminders sent at 21, 30, and 45 days

Network and Community (All Plans)

• Access to Private Healthpass Facebook Group
• Customer Spotlight opportunities
• Educational Webinars

Support (All Plans)

• 24/7 Global Support
• Knowledge Base access

Styku Care — Priority Hardware Support (Elite and Enterprise Only)

• Priority Repairs and Replacement
• Extended Limited Warranty
• Free Shipping both ways (for repairs/replacements)