What at-home blood testing options does HealthPass offer, and how do operators earn revenue from them?

Overview

HealthPass members can optionally purchase at-home blood testing panels to get deeper health insights beyond the body scan. These panels are completed using a finger-prick collection kit and are reviewed by licensed physicians through a third-party partner.

Steps / Details

Available panels:

Metabolic Panel – Focused on metabolic health markers.
Hormone Panel – Focused on hormonal health markers.
Comprehensive Panel – Evaluates a broader range of biomarkers.

How customers purchase panels:

At your location (staff-assisted)
Through the HealthPass mobile app
Directly at tryhealthpass.com

How the process works:

Customer purchases a panel using one of the methods above.
A finger-prick collection kit is sent to the customer for at-home sample collection.
The sample is submitted and reviewed by a licensed physician through HealthPass's third-party partner.
If significant health concerns or elevated risk indicators are found, the physician contacts the member directly to discuss results and recommended next steps.
Results are delivered securely to the member through the HealthPass mobile app and member portal.

Operator earnings:

Your location earns $10 per blood test panel purchased, regardless of which panel the customer selects.

Notes

Blood test results are only visible to the member through their own account. Operators do not have access to individual blood panel results.
The third-party partner manages physician review and all secure handling of medical information—this is not managed by your location.
Results, body scan data, and health insights are all stored together in the member's HealthPass profile, supporting long-term health tracking.

If this resolves your issue, no further action is needed.

If the problem persists, contact support and include: the customer's HealthPass account email and the panel purchase confirmation.

Applies to: All HealthPass operator locations