What are the billing and payment details for the Styku consignment program?

If you are considering enrolling in the Styku consignment program or are already a participant, there are important billing details to understand — both before you enroll and when you receive your payout.

For details on how the program works and how to ship your scanner, see Styku Consignment/Buyback Program — How It Works and How to Return Your Scanner.

How Consignment Enrollment Affects Your Subscription

Enrolling in the Styku consignment program ends your active Styku software subscription. Before Styku will accept the consignment order:

• Outstanding balances must be cleared. Any unpaid invoices or outstanding account balances on your Styku account must be resolved before your consignment order is accepted.
• Early cancellation fees continue to apply. Per Styku's Terms of Service, early cancellation fees apply unless Styku has explicitly agreed otherwise in writing.

Per Styku's Terms of Service, you may cancel your subscription early at any time; however, Styku will not refund any prepaid or unused subscription fees, and all unpaid fees through the end of your Current Term remain due immediately upon cancellation.

Contact Styku Support if you have questions about your account balance before enrolling.

Consignment Payouts

Consignment payouts are handled separately from standard subscription billing. Per Styku's consignment payment policy:

• Payout method: Payouts are issued via Bill.com.
• Timing: Payouts are issued within 14 days of the unit's resale.
• Verification requirements: Styku may request a W-9 and can require identity or business verification as part of fraud prevention.
• Required information: You must complete all required forms and provide valid contact, shipping, and payment information before participating in the program.
• Payout notification: You will receive a notification once your payout has been issued.

How to Contact Support

For questions about your consignment billing, outstanding balance, or payout status:

1. Log in to the Styku Business Portal at styku.com/portal.
2. Submit a support ticket using the ticket form.
3. Include your business name, the consignment order reference (if applicable), and a description of your question.

If this resolves your issue, no further action is needed.

If the problem persists, contact support and include: your business name and location, your account email address, confirmation of your consignment order or enrollment status, and a description of your billing question or issue.

Applies to: Styku consignment program participants; all Styku scanner models.

Related Resources

• Styku Consignment Program — Subscription and Outstanding Balance Handling
• Styku Consignment Program — Payment Details and Timing
• Styku Customer Terms of Service — Early Cancellation