Styku Product-Specific Terms of Service — Out-of-Warranty Repairs and Replacement Part Pricing
Styku Product-Specific Terms of Service — Out-of-Warranty Repairs and Replacement Part Pricing
Summary
For equipment that is out of warranty or not covered by the limited warranty, Styku may offer repair or replacement at the customer's expense. A flat diagnostic and shipping fee of $295 applies; if the unit cannot be repaired, a $95 credit toward a replacement part is issued. Replacement part prices range from $45 for cables to $950 for a turntable or sensor tower. International shipping, duties, and taxes are not included in the flat fee.
Full Policy Text
Out of Warranty Defects
Styku may, at its discretion, offer to repair or replace damaged or failed Equipment (or any part thereof) that are discovered after the applicable Warranty Period has passed, or that are otherwise not covered by the Limited Warranty provided in these Terms, or any extended warranty coverage. If Styku agrees to do so, then you will be responsible for payment of all shipping, labor, parts and other costs associated with such service, including the following:
Diagnosing and Shipping Fee
Flat fee of $295 for Styku to diagnose or troubleshoot the issue, ship the affected Hardware Product (or part thereof) to Styku or its service location and back to you, and for Styku to attempt to repair the defective Hardware Product (or part thereof). If Styku is unable to repair the defective Hardware Product (or part thereof), Styku will provide you a credit of $95, applicable towards purchases of any replacement part, as set forth below. Shipping within the United States of America is included in this flat fee. International shipments, duties and taxes are not included.
Replacement Costs
If Styku determines that a part is unable to be repaired, you may purchase a replacement part from Styku, if available. The price for replacement parts are as follows:
Turntable / Rotating Platform: $950.00 Sensor Tower: $950.00 Laptop Computer: $750.00 Tablet: $500.00 Mat: $300.00 All-in-One Computer: $900.00 Sensor or Turntable Cables: $45.00 Sensor: $450.00 V5/V6 Travel Kit: $350.00
Applies to: All Styku customers