How do I update the address for my Styku scanner location?

The address associated with your scanner — including what appears on the Styku public location maps — is managed on the Styku back end. It cannot be changed through Styku Studio or the Business Portal; a support agent must update it for you.

How to request an address update

1. Log in to the Styku Business Portal at styku.com/portal.
2. Navigate to the support section and submit a ticket.
3. In your message, include:
   • Your business name as it currently appears in Styku
   • The new address (street, city, state/province, ZIP/postal code, country)
   • A brief note that you are requesting a location address update
4. A support agent will update your address and confirm the change, typically within one business day.

Once updated, the new address will appear on all three Styku location maps (styku.com/locations, tryhealthpass.com/pages/locations, and the Styku mobile app) after the next daily map refresh.

If this resolves your issue, no further action is needed.

If the problem persists, contact support and include: your business name, your current address on file, the correct new address, and confirmation of whether you have already submitted a previous request.

Applies to: All Styku configurations

Related Resources

• How do I get my business listed on the Styku location maps?
• Why isn't my location showing on the Styku locations map?