How do I store or ship my Styku scanner when not in use?
How do I store or ship my Styku scanner when not in use?
Styku does not provide replacement packaging, but standard shipping boxes available at FedEx or UPS locations work well for storing or shipping your scanner components. Once packed, keep your equipment in a cool, dry environment to avoid damage.
What You'll Need to Pack
Your Styku scanner ships in three separate boxes — one for each main component. When storing or shipping, you'll want to package each piece separately:
- Camera tower — the tall aluminum stand with the camera
- Turntable — the rotating platform, including its power adapter and USB cable
- Laptop and accessories — the laptop, laptop stand, setup mat, and any remaining accessories
Where to Get Boxes
Styku does not supply replacement packaging materials. You can get appropriately sized shipping boxes at:
- Any FedEx retail location
- Any UPS retail location
Staff at either location can help you choose the right box sizes. Bring your components with you, or measure them beforehand, so you get a good fit.
Packing Tips
- Use plenty of bubble wrap or packing foam around each component, especially the camera tower and laptop screen.
- Wrap cables separately and pack them alongside their matching component.
- Include the turntable's power adapter and USB cable in the turntable box.
- Seal all boxes securely with packing tape.
Storage Environment
Once packed, store your equipment in a location that is:
- Cool — avoid areas that get hot, such as storage units without climate control, attics, or areas near heating equipment
- Dry — avoid basements or other areas prone to moisture or humidity
- Away from direct sunlight
These conditions help protect the electronics, camera lens, and turntable components from damage over time.
Camera Tower Replacement
If a component such as the camera tower is damaged or no longer working, replacement part pricing is handled by the Styku support team. Contact support directly for a quote.
If this resolves your issue, no further action is needed.
If the problem persists, contact support and include: your scanner model (found on your original order confirmation or the Styku Business Portal), a description of which component you need to store or replace, and any photos of damage if applicable.
Applies to: All Styku scanner configurations (Styku X2L, X2, X2 Pro, S100)