How do I send Styku scan results to a secondary or additional email address?

You can share a scan report with any email address directly from Styku Studio — this is separate from the email address on the client's scan profile and does not change it.

Sending Scan Results to a Secondary Email Address

1. Open the client's scan results in Styku Studio.
2. Locate the sharing or report options for that scan.
3. Enter the secondary email address where you want to send the results.
4. Send the report.

Changing the Email Address on a Client's Profile

If you need to permanently update the email address associated with the client's scan profile — not just send a one-time report — that is a separate action. Administrators can edit the profile directly in Styku Studio. See:

How to Correct a Wrong Name, Date of Birth, or Email Address on a Styku Scan Profile

If this resolves your issue, no further action is needed.

If the problem persists, contact support through the Styku Business Portal at styku.com/portal and include: the client's profile name, the email address where you are trying to send the report, and a description of any error messages you see.

Applies to: Styku Studio, all Styku scanner configurations.

Related Resources

• How to Correct a Wrong Name, Date of Birth, or Email Address on a Styku Scan Profile (Administrators and End Users)
• Can I choose what scan progress report pages are sent to customer after a scan?
• Starting a Scan Session: Login, Profile Setup, and Pre-Scan Requirements