How do I prepare a client for their first Styku body scan appointment?

Overview

Proper pre-appointment preparation ensures the client can begin scanning immediately and that all required purchases and account setup are completed before they arrive.

Steps / Details

1. Ask the client to download the Styku mobile app before their appointment and create their account in the app.
2. Ensure the client has purchased a Preventative Body Scan using your affiliate link before the appointment.
   • If a client has not purchased a Preventative Body Scan, they will only receive a standard 3D body scan and will not be able to view their Health Screen results.
3. On the day of the appointment, open Styku Studio on your tablet or laptop. A QR code will appear on the home screen.
4. Have the client scan the QR code with their phone's camera app. This launches the Styku mobile app, where they authenticate and confirm their identity.
5. Authentication automatically logs the client into Styku Studio on your device.

Notes

• The QR code login is both fast and secure — no manual credential entry is required on the operator's device.
• The Styku mobile app is covered in greater detail in a separate module.
• Clients who have not purchased a Preventative Body Scan will see a prompt to continue with a standard scan. Redirect them to purchase before proceeding if Health Screen results are required.

If this resolves your issue, no further action is needed.

If the problem persists, contact support and include: client account details, affiliate link used, and a screenshot of any error messages shown in Styku Studio.

Applies to: Styku Studio, Healthpass / Preventative Body Scan workflow