How do I activate a Styku license for a new or existing location?

Activating a Styku license requires an active software subscription and a valid license key. If your scanner is new to a location, or if the license has been inactive, you will need to confirm your subscription is current and then enter your license key in Styku Studio. In some cases, Styku Support will need to assist on the back end before you can complete activation.

License terms: Per Styku's Software License Grant, your license key activates software pre-installed on approved Styku hardware and is personal and non-transferable. You must not disclose your license key to any third party, and you must follow Styku's recommended download, activation, and installation procedures. Failure to do so constitutes a breach of your license agreement.

Step 1: Confirm Your Subscription Is Active

Before you can activate, a paid software subscription must be linked to your location.

Log in to the Styku Business Portal to check your subscription status.
If no active subscription exists for your location, you will need to purchase one before proceeding.
If you are unsure whether your subscription is current, contact Styku Support and they can check your account and send you a quote if needed.

Note on lapsed subscriptions: Per Styku's Software Termination policy, a license agreement terminates upon expiration of the subscription period or upon any breach of its terms. If your subscription has lapsed, you may not use the software until a new subscription is active. No refund or compensation is available for any unused portion of a subscription period that has ended early due to a breach.

Step 2: Locate Your License Key

Your license key is a unique combination of characters that allows the software to be activated on permitted hardware.

For new scanners, the license key is printed on a card inside the accessories box that ships with your scanner.
For existing scanners, your license key is also available in the Styku Business Portal under your account details.
If you cannot find your license key, contact Styku Support and they can look it up for you.

Important: Per Styku's Software License Grant, you must not disclose your license key to any third party. Each license key is issued solely for use on a single, Styku-approved piece of equipment.

Step 3: Enter Your License Key in Styku Studio

Once your subscription is confirmed and you have your license key:

Power on the scanner laptop and open Styku Studio.
At the login screen, sign in with your administrator account credentials.
When prompted, enter your license key in the field provided.
Click Activate (or Submit) to complete the activation.
If activation succeeds, Styku Studio will load normally and your scanner will be ready to use.

Step 4: If the Software Does Not Activate

If you enter the license key and Styku Studio still does not activate, one of the following may be the cause:

The license is registered to a different location or account. This is common when a scanner has been moved from another site. Styku Support can reassign the license to your location.
The administrator account email is already in use. If the email address for your location is already linked to another Styku account, Support can merge accounts or update the primary email for you.
The software version needs to be updated. If your scanner is running an older version of Styku Studio, Support can push an update to your computer remotely. You do not need to do this yourself.

In any of these cases, contact Styku Support so they can resolve the issue on the back end before you retry activation.

Important Notes for Franchise Partners and Multi-Location Operators

Each location requires its own active subscription and its own license key. Per Styku's Software License Grant, a license key may only be installed on a single piece of permitted hardware, and you may not rent, sublicense, sell, assign, loan, or otherwise transfer the software or your rights under the agreement. One key cannot be shared across multiple scanners.
You must not permit any third party to use the software or benefit from its functionality via a timesharing, service bureau, or other arrangement.
If a scanner is relocated from a closed or closing site to a new location, let Support know so they can update your account records.
If your administrator account needs to be updated (for example, to reflect a new location email address), Support can make that change for you.

If this resolves your issue, no further action is needed.

If the problem persists, contact support and include: your location name, the license key you are trying to activate, the email address associated with your Styku administrator account, a description of any error message shown in Styku Studio, and whether the scanner was previously active at a different location.

Applies to: Styku Studio V5, all Styku scanner models, all Styku configurations

Related Resources

Styku Product-Specific Terms of Service — Software License Grant and Restrictions
Styku Product-Specific Terms of Service — Software Termination and Refund Eligibility